In the sphere of custom home renovations and high-end interior design, the pool of professionals you can trust shrinks considerably.
Through all the noise, with social media feeds filled with inspiration and DIYs and trends, some recent videos we’ve posted featuring Rob Mathews, President and Founder of our company, and yours, truly (Robin Burrill, CEO and Principal Designer) have gotten a LOT of reactions!
It’s been an honor AND a pleasure to share these videos and insights with you!!
That same audience of clients, friends, and fans have asked us for more…
How can you put into words that feeling when you know you can trust someone and work with them? What is it about those videos that opens doors to client homes, and has our return clients reaching out all over again?
Rob and I have been working together now for nearly 30 years…and the following article is a look at exactly why clients have entrusted us with their homes. We’re proud to share these reasons why you, too, can trust us! Sincerely, we believe that trust and transparency turn “remodels” into life-enhancing, lifestyle-elevating renovations.
Rob Mathews: Integrity meets mastery
Robert (Rob) Mathews is our Founder and President. He’s a Marine, and he served as a firefighter and paramedic…he’s a registered nurse, too!! Rob’s LIFE has been about service, expertise, care, and details. His level of integrity extends to every implication your home design could possibly have on your lifestyle, comfort, and safety.
Just look at this recent video of Rob talking about the details that goes into cabinet design…Ohh, how I LOVE to see Rob talk to clients about the possibilities and smart options for their cabinets!!
Rob’s uncompromising mastery has been shown in his EXTENSIVE qualifications since starting work in design/build renovations. These are the principal affiliations that represent his dedication to the highest industry standards:
- Certified Remodeler (CR) with the National Association of the Remodeling Industry (NARI): This assures you that Rob possesses the expertise and experience necessary to oversee every aspect of renovation, from conception to completion.
- Certified Graduate Remodeler (CGR) designation: Rob’s CGR designation showcases his dedication to continuous education and mastery of advanced renovation techniques, ensuring that you receive the highest quality craftsmanship and most innovative solutions.
- Lead Remediator certification with the EPA: As a Lead Remediator, Rob is equipped to address environmental concerns and ensure your safety and that of your family during the renovation process. This certification demonstrates his commitment to adhering to the strictest environmental standards and safeguarding your well-being.
Robin Burrill: Putting dreams into design…
I guide our in-house design, and I LOVE talking to clients about the long-term look, functionality, and maintenance of every selection. I regularly attend manufacturer production sites and showrooms to talk to company leadership…to see what they’re doing, and then to relay that to clients who need to know which selections will REALLY make the difference — and why.
Just look at my private Facebook group where I share insider previews and feedback on products I see at tradeshows and at manufacturers’ offices!!
My professional credentials are something I’m proud of, too. Here’s what they are, and what they each mean for you…
- Bachelor of Fine Arts in Interior Design from the University of North Texas, where I studied ALL aspects of interior design.
- Registered Interior Designer with the State of Texas, exemplifying my adherence to the most rigorous industry standards.
- Certified Aging in Place (CAPS) Specialist, catering to the unique needs of clients seeking all-age-appropriate design solutions.
- Member of the Interior Design Society (IDS), currently serving as a volunteer on the board for the local chapter, too, where I foster industry connections and drive innovation within the interior design community.
- Member of the American Society of Interior Designers (ASID), a prestigious designation that highlights professional dedication to excellence and industry leadership.
- VRD (Vacation Rental Design) Certification, showcasing my expertise in creating memorable and functional spaces tailored for vacation rentals for greater investment return.
- NCIDQ (National Council for Interior Design Qualification) Certification, a hallmark of my proficiency and commitment to elevating the standards of interior design practices.
The Signature Difference: Where Dreams Transcend Reality
Now, why trust our COMPANY, Signature Home Services? It’s more than just me and Rob…
At Signature Home Services, our commitment transcends craftsmanship…it’s a promise bring your vision to life with precision, integrity, and unparalleled skill. The solutions we imagine are the solutions that make your dreams possible, not “more or less,” but perfectly and forever.
Here’s what sets us apart and ensures a transformative journey for you, from concept to completion…
- Comprehensive consultations: We take you on an exciting and revealing trip of self-discovery as our in-house design team guides you through comprehensive consultations, helping you articulate your desires and preferences with clarity and precision. We call this the start of your “Signature Experience.”
- Refine selections with cutting-edge 3D design renderings: Witness your dreams take shape with 3D design renderings, ensuring every detail aligns seamlessly with your unique vision.
- In-house precision production managed by our team: From product and material orders to construction and installation, every facet of your project is meticulously managed by our in-house production team under our Director of Production and our Project Manager, both ensuring unparalleled skill and precision.
- Continuous communication until your dreams come to fruition: Stay engaged and informed throughout the process with regular updates and personalized communication, ensuring a seamless and stress-free journey. We even visit your home several times in the first year and once yearly after that for warranty checks, to make sure everything in your renovation is still absolutely perfect.
Our legacy is your legacy…
Our legacy of award-winning service, design innovation, and craftsmanship is ultimately your legacy in your home.
Look, for example, at this exquisite all-seasons, indoor-outdoor pool cabana in Keller, Texas…this project recently won us the regional Contractor of the Year award by NARI. It’s also been featured in detail in KBB magazine.
…Or how about this extraordinary vacation home on Possum Kingdom Lake in Palo Pinto County, Texas!! This has become the jewel of the whole family’s eye!!! The owner regularly spends weeks at a time with her grandchildren and her kids there…memories are made…it is the legacy she leaves them.
Our commitment extends beyond accolades, too, but we do have a lot of them. We consider each one, and each client project, a testamentto our core values.
…Will your home be the next legacy of these values?
Will you make your dream home a reality?
We think it’s time. And we would be honored if you, too, entrust us with the opportunity to make that dream come true.
Please contact us to start the conversation!!
Thank you, Amy!
Thank you so much, Janet!
What great insight into all the things that make you YOU! Congratulation and all you’ve achieved and cheers to helping many more clients live their best lives!
What a great post and I am happy to know more about you both, and your backgrounds that brought you to where you are today! It is easy to see why your clients love you both! Thanks for sharing, this post was a pleasure to read.
Thank you, Leslie!
Hi Robin [ and Rob ] – This is such a great post about why your clients can trust you!
I, too, am someone that has loved seeing the recent videos you’ve been sharing and it doesn’t surprise me that people are asking for more.
Congratulations on your NARI regional award, too, and all of the recent press you’ve received. I’ve loved seeing it all and wish you every continuing success